1. Data Controller

PrintBroz, operated by AJ Consulting UK ("we", "us", "our") is the data controller responsible for your personal data.

Contact: [email protected]

2. Data We Collect

2.1 Quote Requests

Data Type	Purpose	Legal Basis
Name	Identification and communication	Contract performance
Email Address	Sending quotes and project updates	Contract performance
Phone Number	Communication about orders (optional)	Legitimate interest
Project Details	Understanding your requirements	Contract performance

2.2 Partner Applications

If you apply to become a PrintBroz partner, we also collect:

• Location (general area for logistics)
• Printer equipment details
• Experience level

2.3 Automatically Collected Data

• IP address and browser information (for security)
• Session cookies for form functionality

3. How We Use Your Data

Your data is used to:

• Provide quotes for 3D printing services
• Process and fulfill your orders
• Communicate about your projects
• Evaluate partner applications
• Improve our services

We will never use your data for unsolicited marketing without your explicit consent.

4. Data Sharing

We do NOT sell your personal data. We may share data with:

• Print partners: Only project details necessary to fulfill your order
• Shipping providers: Delivery address for order fulfillment
• Legal requirements: When required by law

5. Data Storage & Security

Your data is stored on servers located in the United Kingdom. We implement:

• Encryption of data in transit (HTTPS)
• Access controls and authentication
• Secure hosting infrastructure

6. Data Retention

Data Type	Retention Period
Quote enquiries	2 years from last contact
Order records	7 years (legal requirement)
Partner applications	1 year if unsuccessful, duration of partnership + 2 years if approved

7. Your Rights (UK GDPR)

Under UK GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of your data
• Restrict processing: Limit how we use your data
• Data portability: Receive your data in a machine-readable format
• Object: Object to processing based on legitimate interests

To exercise these rights, contact: [email protected]

8. Cookies

We use essential cookies only for session management. We do not use tracking or advertising cookies.

9. Changes to This Policy

We may update this policy. Significant changes will be communicated via our website.

10. Complaints

If you have concerns, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO):

Website: ico.org.uk

11. Contact Us

Email: [email protected]